What personal information KickSplat collects, why, and how we handle it — in line with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
KickSplat ("we", "us") operates kicksplat.com — an online store, gym management software, Fighter's Kitchen, and related services. This policy explains what personal information we collect, why, and how we handle it, in line with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
Shop customers: name, email, phone, shipping address, and order history. Payment is made by bank transfer; we do not store card numbers.
Gym members (via participating gyms): name, contact details, date of birth, emergency contacts, waiver acceptance, attendance, grading history and, where you or your gym provide it, health information relevant to safe training (for example injuries or medical conditions).
Minors: where a member is under 18, we collect guardian details and guardian consent. Guardians may contact us at any time about their child's information.
Contact and application forms: the details you type in, and the IP address the form was sent from, so we can reply and stop spam.
Fighter's Kitchen: saved recipes and your weekly plan are stored only in your own browser. Recipe requests (your chosen filters or the ingredients you list) are sent to our AI provider to generate the recipe and are not linked to your name.
Website: standard technical logs (IP address, browser) for security and troubleshooting.
Injury records, medical clearances, and similar documents are sensitive information. They are collected only with consent, used solely so your gym can train you safely, stored in access-restricted folders, and visible only to authorised staff at your gym.
We do not sell personal information. We share it only with service providers needed to run the platform (hosting, email, AI recipe generation, payment processing) and where the law requires.
Data is stored on Australian-hosted servers. We use HTTPS, hashed passwords, and role-based access controls. No system is perfectly secure, but we take reasonable steps to protect your information and will notify affected people of any eligible data breach as required by law.
You can request a copy of your information, ask us to correct it, or ask us to delete it (subject to records we must keep) by emailing hello@kicksplat.com. Gym members can also update most details through their member portal or their gym's front desk.
If you believe we have mishandled your information, contact us first and we will respond within 30 days. You can also complain to the Office of the Australian Information Commissioner (oaic.gov.au).